>> Salon Red On-Line Survey

Please rate us in the following areas using the scale below:
1 – Excellent
2 – Good
3 – Fair
4 – Poor
5 – Unacceptable
N/A – Not Applicable

Phone etiquette and friendliness of staff when making the appointment?
Please rate us
1 2 3 4 5 N/A

Was your on-line booking experience effective and easy to use?
Please rate us
1 2 3 4 5 N/A

If you experienced our voice messaging system, was your message returned promptly (within the same day)?
Please rate us
1 2 3 4 5 N/A

Were you greeted when you walked in the door?
Please rate us
1 2 3 4 5 N/A

Was checkout fast and efficient?
Please rate us
1 2 3 4 5 N/A

Was your stylist/technician running on time?
Please rate us
1 2 3 4 5 N/A

Was their appearance and conversation appropriate?
Please rate us
1 2 3 4 5 N/A

Did you receive a comprehensive consultation?
Please rate us
1 2 3 4 5 N/A

Were you educated about the products they used?
Please rate us
1 2 3 4 5 N/A

Cleanliness of the facility?
Please rate us
1 2 3 4 5 N/A

How satisfied were you with the value of the service(s) you received?
Please rate us
1 2 3 4 5 N/A

Overall, my experience with Salon Red and Spa has been:
Please rate us
1 2 3 4 5 N/A

Please feel free to provide any additional comments to help improve our customer service, products and/or services.

I was in contact with Salon Red via (check all that apply):
Check at least one of the following options
Telephone
Website
In person

The following information is optional. Your name and contact information will not be shared with anyone.

Date of service or contact (dd/mm/yyyy):

Name:

Stylist/Technician Name:

Email:

Phone: